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Undergraduate Year 2
Level 5 Diploma in Business and Administration

Delivery Language - English.
Sector: Business Management
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​Who study this qualification:
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• Our advance diplma has a strong managerial focus which helps successful candidates to progress to management roles. In addition, the wide range of options enables candidates to progress to specialist roles such as human resource management, marketing, and financial services.

Admission Criteria

This is a stand-alone qualification, but there are entry requirements. Applicants must have obtained one of the followings:
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Level 4 Diploma in Business Management or any qualification which is at Level 4 or above, as notified on the NQF or QCF of the United Kingdom or SCQF Level 6 and 7 in Business Management or relevant national qualifications awards at SCQF or any overseas qualifications, as judged by UK NARIC, to be equivalent in standard to a level 4 qualification in the UK (or higher).

Qualification Equivalency

Framework for higher education qualifications in England, Wales and Northern Ireland

• Foundation Degrees, Diplomas of Higher Education (DipHE), Higher National Diplomas (HND

Regulated Qualifications Framework for England and Northern Ireland

• Technical/Vocational Qualifications Level 5, Higher National Diplomas (HND)

Credit and Qualifications Framework for Wales

• Foundation Degrees, Vocational Qualifications, Higher National Diplomas (HND), Apprenticeships

National Framework of Qualifications for Ireland

• Advanced Certificate, Higher Certificate

Scottish Credit and Qualifications Framework

• Higher National Diplomas (HND), Diplomas of Higher Education (DipHE), Technical Apprenticeship, PDA, SVQ, Award

​What units are covered

Units

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Management Core
Change management and communication​   ​15 credits
Innovation management and commercialisation     15 credits
Strategic management for aspiring managers     15 credits
Project management   15 credits
Auditing and quality management   15 credits

CRM Core
Customer relationship management     15 credits
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HRM Core
Leading, managing and developing people in an organisational context      15 credits
Personal and professional skills development      15 credits​

Course Content​
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Level 5 Diploma in Business and Administration presents a comprehensive range of modules crucial for effective leadership and management in diverse business settings.

• Personal Development: This module focuses on self-assessment, goal setting, time management, emotional intelligence, and stress management to enhance personal and professional capabilities.
• Management of Change: Understanding change theories, leading change, managing resistance, and employing effective communication strategies during periods of organisational change are central to this module.
• Project Management: Delving into project planning, risk management, resource allocation, and evaluation techniques, this module equips individuals with the skills required to manage projects efficiently.
• Managing Staff Performance: This module covers setting performance goals, appraisal techniques, employee development, motivation strategies, and conflict resolution within a professional environment.

• Quality Management in an Organisation: Understanding quality management systems, quality control, continuous improvement, and implementing quality initiatives are key aspects of this module.
• Managing Innovation in an Organisation: Fostering innovation, idea generation and evaluation, managing innovative projects, and strategies for implementing innovative ideas form the core of this module.
• Customer Relationship Management: Understanding customer needs, employing effective CRM strategies and tools, maintaining customer relationships, and resolving complaints are the focal points of this module.
• Strategic Management: Strategic planning, environmental analysis, decision-making, and adapting to market changes are fundamental in this module, enabling individuals to devise and implement effective business strategies.

This advanced diploma offers a broad and essential skill set to navigate complex business environments, focusing on personal growth, change management, project execution, performance management, quality control, innovation, customer relations, and strategic planning within organisations.

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Key facts

​Group Size

​Max 10 students, average 8 (A1 level)
Average 10 (maximum 15) (A2 level and upwards)

Age

18+

​Level

UG

​Course Length

​This qualification is expected to be delivered minimum of 12 months for full-time study. Centres should make sure the Total Qualification Times (TQM) or National Learning Hours (NLH) are covered as per the qualification requirements.
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Intensive delivery - 6 months
Maximum duration – 1 Year

​Hours per week

​Intensive study – 40 hours per week
Full-time study – 20 or 25 hours per week

Course format

Usually, 2 days per week (15 hours/week) on Campus on a Blended mode and rest remote via VLE.

Includes

​This programme is flexible and delivered face-to-face, distance learning, through lectures, tutorials, seminars.

​Monthly diagnostic test | Monthly 1:1 tutorial | Progress report

How it is delivered

The programme will typically be delivered as a short part time or full time course. This is a flexible programme delivered part time and full time. 

All of our study materials are evaluated by industry experts to ensure it reflects the current market demands. 

• Hybrid/Blended Delivery
• Remote Delivery

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Usually, 2 days per week (15 hours/week) on Campus on a Blended mode and rest remote via VLE.
 
Face to face arrangements: 

​Max 15 students are grouped into 1 classroom.
 
Lesson length: 10am-12pm (1st session), 12pm-1pm (Break), 1pm-3pm (2nd Session), 3pm-5.30pm (1:1 tutorials)

Current students are on a remote mode, studying 15 hours per week with one synchronous Zoom sessions every week (as required).
 
Students are on self-progress mode where they decide when to complete their programme of study. Williams College ensures all the units are taught adequately and students are responsible to complete the assessment within the prescribed time.

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How it is assessed
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All units are are assignment based and will be internally assessed by Williams College. 
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To complete the programme, students will need to show that they meet each of the assessment criteria detailed within each unit, to the required standard for the level of the unit.